WalkMeInsightsAPI.track(event_name)
| Parameter | Type | Required |
|---|---|---|
| event_name | String. Max length 500 chars. | Yes |
With WalkMeInsightsAPI.track(event_name), you can easily track any meaningful events on your website or application in Insights. A custom event can be any event that you chose to report to Walkme, for example, it can be an event that is not available in the application and triggered by a back-end process. Once invoked, the event is sent to Insights.
WalkMeInsightsAPI will be available as a member of the window object whenever there is a WalkMe snippet on the page.
Rate Limit: 20 submissions per minute. Any excess calls will result in an error: Error: CustomEventSender: Call quota exceeded
// Example of WalkMeInsightsAPI.track('custom_event1') payload
{
"time": 1580910184268,
"type": "custom",
"sId": "9984de76-40d5-acee-b8ee-88ef5212febf",
"wm": {
"uId": "0f2dd3be5003459cd69708",
"euId": "e0f01d96-d0a35-87aa-09cd8",
"euIdSource": "Cache",
"permId": -1,
"cVars": [null, 0, 0],
"env": 3,
"interactionGuid": "29c4ac28-e80e-3ac5-21d829e",
"platform": 1,
"cseuId": "782eb3a7-2081-911f-3f3cb"
},
"env": {
"browser": {
"name": "Chrome",
"version": "79.0.3945.130"
},
"os": {
"name": "Windows"
},
"mobile": false,
"screen": {
"height": 627,
"width": 1903
},
"timezone": -120
},
"ctx": {
"location": {
"protocol": "https:",
"hostname": "www.hostname.org",
"pathname": "/"
},
"isIframe": false,
"visitId": "b42d17696ab97631faa253978fa576ff",
"title": "Page Title"
},
"version": {
"lib": "2023-1620-126ac",
"pe": "5.0."
},
"ctm": {
"kv": ["default=custom_event1"]
}
}